Terminal Illness Claims Assistance Perth
Compassionate support for terminal illness claims to access funds when needed most.
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Helping you navigate your Terminal Illness claim
Receiving a terminal illness diagnosis is devastating for both the individual and their loved ones. During such an emotional and uncertain time, having to manage the complexities of a Terminal illness claim can feel like an unbearable burden. Terminal illness claims require detailed medical evidence and careful handling, often under significant time pressure.
We understand the urgency and sensitivity involved. With over 15 years of experience, our Perth team ensures that the necessary documents medical reports, specialist assessments, and insurer forms are completed thoroughly and submitted without delay. We communicate with insurers, track your claim’s progress, and keep you informed every step of the way.
Our fixed-fee service means you can focus on your health and loved ones, while we focus on achieving the best possible outcome efficiently, respectfully, and without added financial stress.
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What Terminal Illness covers
Terminal illness cover allows you to access your life insurance benefit early if you are diagnosed with a terminal condition and your life expectancy is less than 12 or 24 months, depending on your policy. This provision provides financial support during a challenging time, helping you manage medical expenses, living costs, or other urgent needs while you focus on your health and wellbeing.
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Common Terminal Illness claim issues
Even terminal illness claims, though among the most deserving, can encounter unexpected obstacles that delay payment and add unnecessary stress during an already difficult time.
These challenges can include
- Disputes over whether the medical condition meets the insurer’s definition of “terminal,”
- Delays in obtaining specialist medical reports
- Slow responses from superannuation trustees and insurers.
- Outdated policy terms or missing documentation can also create confusion and prolong the process.
How we help
Accord Claims helps by taking the complexity and stress out of terminal illness claims. We coordinate directly with your doctors to obtain the necessary medical reports, ensuring insurers have the evidence they require. We also translate confusing policy wording, so you understand exactly what qualifies under your cover.
Our Perth-based team manages all communications with insurers and superannuation funds with empathy and care, handling sensitive conversations on your behalf. Finally, we work to expedite the entire claims process, recognising that during a terminal illness, every day counts.
Testimonials
What our clients say.
We treat every claim with care, urgency, and respect. Here’s what some of our clients have shared about their experience with Accord Claims.
Ian von Berg, Owner
We handle all insurers.





The Accord Difference
Why should you work with us?
At Accord, we don’t just handle claims, we deliver peace of mind. Our team takes care of the complex details so you can focus on what matters most. We work proactively to manage every stage of your claim, following up with insurers to ensure steady progress and avoid unnecessary delays. With a clear, fixed-fee structure and no hidden costs, you can trust us to keep the process smooth, transparent, and always in your best interests.
Providing Peace of Mind
We understand you're going through a difficult time. Our team provides empathetic, personalised support throughout the entire claims process.
Proactive Management
We don't just process claims, we actively manage every step, follow up with insurers, and ensure your claim progresses is completed as efficiently as possible.
Fixed Pricing & No Hidden Expenses
We provide complete transparency with our clear fixed fee structure. No hidden costs, no surprises, just honest, upfront pricing. We're also more cost effective than traditional legal counsel.
15+ Years Experience
Our extensive experience means we know how to navigate complex claims, handle missing paperwork, and resolve issues efficiently. No matter how complex your claim is, we han help.
Our Process
Managing You Through to Approval
Initial Consultation
We review your situation, assess your policy, and identify what’s needed for a successful claim.
Information Gathering
Our team collects all required paperwork, medical reports, and supporting evidence to prepare your claim.
Application
We prepare or proactively manage your application to ensure the strongest possible submission.
Approval
We follow up with insurers, communicate progress clearly, and work to secure the best possible outcome.
Our FAQ's
Got a question? We have the answer.
What is a terminal illness claim?
A terminal illness claim allows you to access your life insurance or superannuation benefits early if you have been diagnosed with a medical condition that is expected to significantly shorten your life. This can provide financial support during a difficult time.
How can Accord Claims help with my terminal illness claim?
We assist by coordinating with your doctors to obtain medical reports, translating complex policy wording so you know what qualifies, managing sensitive conversations with insurers and superannuation funds, and expediting the claims process to ensure you receive support as quickly as possible.
What documents do I need to make a terminal illness claim?
Typically, you will need medical evidence from your treating specialists, identification documents, and details of your insurance or superannuation policy. Accord Claims can guide you through exactly what is required and help ensure your paperwork is complete.
How long does a terminal illness claim take to process in Perth?
Processing times can vary depending on the insurer, the complexity of your case, and the availability of medical evidence. Our team works to streamline every step of the process, helping to minimise delays and ensure your claim progresses as quickly as possible.
Will making a terminal illness claim affect my future insurance?
Making a terminal illness claim should not affect your existing insurance, as it is based on your current policy. Our team can explain how your claim may interact with other cover you hold and provide advice to protect your ongoing benefits.
Do I need to deal directly with the insurer?
No. Accord Claims manages all communications with your insurer and superannuation fund on your behalf. We handle sensitive conversations with care and ensure that all requirements are met, so you can focus on your health and family during this challenging time.
Speak To Us
Organise a consultation.
Let the professionals at Accord Claims take the stress out of managing your claim. Rest assured that we’ll always act in your best interest to get the best result for you and your family.