Income Protection Claims Assistance Perth
Help securing income protection benefits during periods of illness or injury.
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Taking the stress out of Income Protection claims
If illness or injury has left you unable to work, Income Protection insurance is designed to provide financial support during this difficult time. But accessing these benefits is not always straightforward. The claims process often involves extensive paperwork, medical certifications, employer statements, and strict eligibility criteria all while you’re trying to focus on recovery.
We understand how stressful it can be when your income is disrupted and you’re unsure how to manage the process. With over 15 years of experience, our Perth team guides you through each step, ensuring your claim is accurate, complete, and submitted promptly. We communicate with insurers on your behalf, follow up on delays, and help avoid common mistakes that can lead to denied or delayed payments.
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What Income Protection covers
Income protection cover provides ongoing monthly payments, typically up to 75% of your income, if you are temporarily unable to work due to illness or injury. It helps protect your cash flow and ensures you can continue to meet everyday expenses while you focus on your recovery.
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Common Life Insurance claim issues
Income protection claims can often encounter unexpected challenges that delay payments and cause frustration. Common issues include
- Long waiting periods, typically between 30 and 90 days, which can create financial strain while your claim is being processed.
- Overlapping sick leave or workers’ compensation can also complicate matters, as insurers need to clarify which benefits apply and when.
Other challenges arise during continuous reassessments of your claim, where insurers regularly review your condition and ability to work. Assessing policy exclusions, particularly for back injuries or mental health conditions, can further complicate and prolong the process.
Having experienced guidance can help navigate these obstacles, ensuring your claim is managed efficiently and you receive the support you’re entitled to.
How we help
Accord Claims helps take the stress out of income protection claims by managing the complex paperwork and ongoing requirements on your behalf. We assist with medical certificates, income verification, and any ongoing forms needed by your insurer, ensuring that all documentation is accurate and submitted promptly. Our Perth-based team also explains your entitlements clearly, including how any offsets for other benefits may affect your claim, so you always know exactly what you’re entitled to receive.
We work to ensure your payments continue for as long as you’re eligible, minimising delays and interruptions. By managing communications with insurers and reducing pushback or repeated re-certification requests, Accord Claims helps make the claims process smoother and more predictable, allowing you to focus on your recovery without unnecessary administrative stress.
Testimonials
What our clients say.
We treat every claim with care, urgency, and respect. Here’s what some of our clients have shared about their experience with Accord Claims.
Ian von Berg, Owner
We handle all insurers.
The Accord Difference
Why should you work with us?
At Accord, we don’t just handle claims, we deliver peace of mind. Our team takes care of the complex details so you can focus on what matters most. We work proactively to manage every stage of your claim, following up with insurers to ensure steady progress and avoid unnecessary delays. With a clear, fixed-fee structure and no hidden costs, you can trust us to keep the process smooth, transparent, and always in your best interests.
Providing Peace of Mind
We understand you're going through a difficult time. Our team provides empathetic, personalised support throughout the entire claims process.
Proactive Management
We don't just process claims, we actively manage every step, follow up with insurers, and ensure your claim progresses is completed as efficiently as possible.
Fixed Pricing & No Hidden Expenses
We provide complete transparency with our clear fixed fee structure. No hidden costs, no surprises, just honest, upfront pricing. We're also more cost effective than traditional legal counsel.
15+ Years Experience
Our extensive experience means we know how to navigate complex claims, handle missing paperwork, and resolve issues efficiently. No matter how complex your claim is, we han help.
Our Process
Managing You Through to Approval
Initial Consultation
We review your situation, assess your policy, and identify what’s needed for a successful claim.
Information Gathering
Our team collects all required paperwork, medical reports, and supporting evidence to prepare your claim.
Application
We prepare or proactively manage your application to ensure the strongest possible submission.
Approval
We follow up with insurers, communicate progress clearly, and work to secure the best possible outcome.
Our FAQ's
Got a question? We have the answer.
What is an income protection claim?
An income protection claim allows you to receive a regular income if you are unable to work due to illness or injury. It is designed to replace a portion of your income while you recover, helping you manage living expenses during this period.
How can Accord Claims help with my income protection claim?
We assist by managing medical certificates, income verification, and ongoing forms, explaining your entitlements, including any offsets for other benefits, and ensuring your payments continue as long as you’re eligible. We also minimise insurer pushback and reduce re-certification burdens.
What documents do I need to make an income protection claim?
Typically, you will need medical certificates from your treating doctor, proof of income, and details of your income protection policy. Accord Claims can guide you through exactly what’s required and ensure your documentation is complete and accurate.
How long does it take to process an income protection claim in Perth?
Processing times vary depending on the insurer, the complexity of your case, and the documentation provided. Our team works to streamline the process, helping to reduce delays and keep your claim on track.
What happens if my claim is reassessed?
Insurers may periodically reassess your claim to confirm your ongoing eligibility. Accord Claims manages these reassessments, handling all required forms and communications to minimise stress and ensure your payments continue uninterrupted.
Will my income protection claim affect other benefits?
Some benefits, such as sick leave or workers’ compensation, may affect the amount you receive from your income protection policy. Accord Claims explains how offsets work and ensures your entitlements are maximised while keeping everything compliant with your policy.
Speak To Us
Organise a consultation.
Let the professionals at Accord Claims take the stress out of managing your claim. Rest assured that we’ll always act in your best interest to get the best result for you and your family.